A new home is not just one of the largest purchases you will make in a lifetime, it becomes a defining part of who you are. That’s why we’re here, building your new home with the highest level of care and thoughtfulness.
Take a look behind the drywall with two of our leaders, Brad and Rob, and learn about what motivates them to deliver you with a high-quality home.
KEY TERMS:
KPIs – Key Performance Indicators. We hold ourselves to a high standard.
Customer Satisfaction – We survey our homeowners thirty days and one year after living in their new home to help us evolve our designs and processes.
PDI – Pre-Delivery Inspection. With Fusion Homes, you’ll get two. This allows you to see your home’s progress as we approach your move-in date.
General Manager (GM) – The person managing the build of your home, and all the homes in your neighbourhood.
