Reviews

I have purchased two Fusion built homes and have been extremely impressed with the quality of the product, and especially with the after sales service. Any concerns after closing have been addressed quickly and professionally. The project coordinators and service staff have been friendly, efficient and very professional.

I cannot say enough great things about Fusion, as a builder and company. The care and level of detail they put into all their homes is exceptional.

We are very pleased with the level of service provided to us over the past year and a half. From the initial process of selecting our home and finishes, to the closing of our home, we were happy with the level of professionalism we have encountered. We’re even happier now, having just completed much of our one-year repairs to know that Fusion still cares enough to ensure that we are as happy as we can be in our home.

When my husband and I started looking for a home to buy, we were a bit apprehensive because we had previously relocated from another province to Ontario, and the area we bought we were not familiar with any on the builders. We went to a couple other builders first but we just did not feel the energy. Within seconds of entering the sales office we knew this was it. We were greater with such warmth and professionalism.

Great builder company overall. Amazing customer service with pre and post sales support. Spacial thank you to their site management team who take time to take you through maintenance steps and help addressed any issues in a timely manner.

I could not be happier with my experience!

I recently moved into a condo by Fusion Homes and have had an outstanding experience with the team thus far!

The timely manner in assisting me and professionalism that was demonstrated from Alyssia, Sylvia, Chris, Nick as well as the electricians in my unit was wonderful and I could not be happier! This whole process made me feel at ease knowing I have the support of the wonderful team at Fusion should I require their assistance in the future. Overall, I’m extremely pleased with how professional and efficient the Fusion team is!

I just want to thank Fusion Homes on making our new home purchase a seamless journey and helping guide up through the entire process. But most of all I want to thank the client services team as they have gone above and beyond any expectations. Our new home truly feels like home which is more than anyone could have asked for and the workmanship is beyond our expectations. I would personally recommend Fusion Homes to anyone! Thank you so much.

I am a Realtor from Guelph and have represented clients on dozens of new home builds with Fusion Homes over the past 11 years. The quality of the build, attention to detail, and service both during construction and after are always five star. Many of my clients have built more than once with Fusion. We always appreciate the forward-thinking floor plans and wide array of selections/upgrades they make available. They also seem to have a very positive work culture as many of the employees I encounter are the same one’s year after year; and they are always smiling!

We have been in our Fusion Homes unit for 5 years now. We had a small issue that was definitely not something that would be covered under warranty at this point. A quick phone call to Fusion Homes had members from their warranty team here the same day to offer assistance. We really appreciate the continuing customer service and assistance from Fusion Homes.

We love our Fusion home and had a very positive home buying experience. Overall we are extremely pleased with the quality of our home. After owning several homes, we can attest that not all builders are the same. Fusion is quick to respond when things do come up and will go above and beyond to make things right.

I have built two homes with Fusion – and both experiences have been great! From the Sales Professionals to the GM’s – we were very happy with the overall process. Our most recent home is in Guelph and working alongside Mary was amazing. She was incredibly patient with me and helped me design my dream home. Our home is open concept and the finishes she helped me select create a true wow factor.

I’m a first time homebuyer and moved into a Fusion home in February of 2024. My experience thus far has proven to be extremely well with the representatives of Fusion Homes who have provided continuous warm engagement and communication. With attention to all the details every step of the way, I have also been provided with prompt service and transparency so that I’m able to learn about first time home ownership.

I have purchased two houses with Fusion Homes and couldn’t be happier with both experiences. My first home was purchased in Guelph and I loved the product so much that last fall my husband and I purchased a Fusion home in Vista Hills. We found the sales staff to be awesome. They were flexible and supportive throughout the process and we ended up with a floor plan and finishes that we absolutely love. Our Service tech has been patient and efficient with fixing any issues we have had with our home. We would highly recommend this builder to anyone who is looking to buy!

I recently bought 2 townhomes in Kitchener with Fusion Homes. My experience with Customer Service and Service Professionals was awesome. The quality of the units are exceptional. Their customer service is excellent and very helpful with my needs. Responses are quick and highly detailed.

As first-time home buyers, we were naturally nervous about the process, but the team at Fusion Homes completely blew us away. From selecting our floor plan right through to resolving the final item on our PDI list, the level of care and professionalism was outstanding.