Reviews

I have purchased two Fusion built homes and have been extremely impressed with the quality of the product, and especially with the after sales service. Any concerns after closing have been addressed quickly and professionally. The project coordinators and service staff have been friendly, efficient and very professional.

I cannot say enough great things about Fusion, as a builder and company. The care and level of detail they put into all their homes is exceptional.

We are very pleased with the level of service provided to us over the past year and a half. From the initial process of selecting our home and finishes, to the closing of our home, we were happy with the level of professionalism we have encountered. We’re even happier now, having just completed much of our one-year repairs to know that Fusion still cares enough to ensure that we are as happy as we can be in our home.

When my husband and I started looking for a home to buy, we were a bit apprehensive because we had previously relocated from another province to Ontario, and the area we bought we were not familiar with any on the builders. We went to a couple other builders first but we just did not feel the energy. Within seconds of entering the sales office we knew this was it. We were greater with such warmth and professionalism.

Great builder company overall. Amazing customer service with pre and post sales support. Spacial thank you to their site management team who take time to take you through maintenance steps and help addressed any issues in a timely manner.

I could not be happier with my experience!

I recently moved into a condo by Fusion Homes and have had an outstanding experience with the team thus far!

The timely manner in assisting me and professionalism that was demonstrated from Alyssia, Sylvia, Chris, Nick as well as the electricians in my unit was wonderful and I could not be happier! This whole process made me feel at ease knowing I have the support of the wonderful team at Fusion should I require their assistance in the future. Overall, I’m extremely pleased with how professional and efficient the Fusion team is!

I just want to thank Fusion Homes on making our new home purchase a seamless journey and helping guide up through the entire process. But most of all I want to thank the client services team as they have gone above and beyond any expectations. Our new home truly feels like home which is more than anyone could have asked for and the workmanship is beyond our expectations. I would personally recommend Fusion Homes to anyone! Thank you so much.

I am a Realtor from Guelph and have represented clients on dozens of new home builds with Fusion Homes over the past 11 years. The quality of the build, attention to detail, and service both during construction and after are always five star. Many of my clients have built more than once with Fusion. We always appreciate the forward-thinking floor plans and wide array of selections/upgrades they make available. They also seem to have a very positive work culture as many of the employees I encounter are the same one’s year after year; and they are always smiling!

We have been in our Fusion Homes unit for 5 years now. We had a small issue that was definitely not something that would be covered under warranty at this point. A quick phone call to Fusion Homes had members from their warranty team here the same day to offer assistance. We really appreciate the continuing customer service and assistance from Fusion Homes.

We love our Fusion home and had a very positive home buying experience. Overall we are extremely pleased with the quality of our home. After owning several homes, we can attest that not all builders are the same. Fusion is quick to respond when things do come up and will go above and beyond to make things right.